Refund and Cancellation Policy

1. Prepaid plans

The Vestly subscriptions sold by Cubbing Solutions Private Limited are paid in advance for a year at a time, as listed on our pricing page. Every new account starts with a 14-day free trial, so you can evaluate the product before paying, and the first 5 rooms are always free.

2. Cancellation

Plans do not renew automatically, so there is nothing to cancel: we never charge you again unless you choose to pay. To stop, simply don’t renew. Your paid plan stays active until the end of the period you have already paid for. After that your workspace moves to the free plan (5 rooms) and your data is kept. We email the workspace owner before a paid period ends so a renewal is never a surprise.

If you would also like us to delete your workspace and its data, request it from Settings → Property → Your data in the app, or email us at logesh@cubbingsolutions.com.

3. Refunds

• We do not refund unused time on a period that has already started.
• If you were charged twice, or charged for a payment that failed, we refund the extra amount to the original payment method. Refunds are processed within 5–7 working days of approval; your bank may take a few more days to show the credit.

4. How to request a refund

Email logesh@cubbingsolutions.com with your hotel name, the payment date and amount, and the Razorpay payment ID if you have it. See our contact page for other ways to reach us.